Senior Manager PMO, Professional Services Are you passionate about the chance to bring your sales experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you. Join our team and be responsible for managing the Project Management Team within Professional Services, and Corporates. This will include overseeing implementation activities, customer escalations, and employees working on Implementations. About the Role: In this opportunity as a Senior Manager PMO, Professional Services, you will: Perform Project Management Leadership function on projects of all sizes ranging from smaller projects servicing SMB markets to large international enterprise projects. Must be able to right size project implementation methodology across customer segments, product segments and industry including scoping, project planning, budgets, Statement of Work creation. Ensure operational requirements, standards and best practices are factored into plans. Accountable for customer satisfaction within remit/territory. Develops departmental plans and determines long term priorities for the team. Build, develop and lead a highly effective and motivated work force with clearly defined mission and aligned objectives Can successfully ramp up entry level consultants and develop and engage senior team members to encourage career growth. Responsible for ensuring own staff and contractors have adequate skills and knowledge to perform their duties. Ability to oversee Tax and Legal Software Solution delivery, allocate project resources, review project budgets with PMs, act as the 1st escalation point for active implementation projects. Must possess strong cross team/group/org collaboration skills; ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues Must have high-powered analytical skills and the ability to understand concepts and situations that pass by many others Must understand to a high-level product implementation methodology, functional & technical components. Identifies and develops upsell opportunities within assigned customer projects, brings qualified upsell opportunities to regional manager for closure. Strong commitment to customer excellence ensuring their success. Can lead technology decisions and facilitate and articulate alternatives and direction to Customer’s Senior IT and Business Management. Must be able to manage a project lifecycle without additional support. Must have excellent communication skills, strong project management skills, and demonstrated success in adult learning and training principles/skills Must have the ability to achieve objectives by successfully interacting and collaborating with: Management level team members in Engineering, Product Management, Customer Support, and Sales. Management level resources at Partners. About You You’re a fit for the role if your background includes: Bachelor's degree in finance, accounting, computer science or related. Business English Proficient 10 years of project management, professional services, software development, consulting experience or related experience. With at least 2 years of experience delivering enterprise software in a SAS or Cloud environment. Any of the following skills or experience factors will be preferred in the ideal candidate for this position: Project Management Certifications. Experience Implement Enterprise Software including ERP, Ecommerce, and/or bolt on solutions. Deep experience as a PM or Analyst in enterprise software products/services/applications (e.g. Oracle, Microsoft, SAP, NS, etc.) The position requires up to 35% travel annually. There may be time periods where the travel requirement exceeds 50% in a given month. Location: CDMX #LI-JA1 What’s in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: COVID-19 Response: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.
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Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters.
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