Technical Services Consultant

The Technical Services team within the Professional Services department provides technology implementation and consulting services to external clients within the Tax and Accounting industry, including data migrations, software conversions, advanced reporting, and custom utilities across multiple product platforms. We are looking for a Consultant with a strong background in technology and deadline driven back-end projects that thrives within a fast-paced environment to join our customer obsessed team. This role will have an initial focus on executing document mappings for GoFileRoom document migrations and will grow to include other products and offerings. About the Role In this opportunity as a Technical Services Consultant, you will: Meet with customers and Client Project Managers to determine business and technical needs of firms. Accurately scope, recommend and execute technical deliverables based on customers’ needs, Project Manager direction, and defined processes. Execute and modify scripts as needed, as well as work within programming tools and environments. Attain and maintain advanced knowledge of both the front-end and back-end of Tax & Accounting products. Actively contribute to a cohesive team in order to innovate and provide effective solutions for clients. Train and consult client personnel on use of Technical Services tools and utilities as needed. Build and maintain client relationships supporting their use and application of Thomson Reuters Tax Professionals products. About You Technical/Professional Skills & Competencies required You are a fit for the role of Technical Services Consultant if you have/are: Bachelor’s degree or equivalent experience. Intermediate or higher technical proficiency in Microsoft SQL, Microsoft Power Apps and/or other relevant computer languages preferred. Strong Thomson Reuters Tax & Accounting Professionals product line knowledge, with extensive front-end and back-end knowledge of GoFileRoom preferred. Strong industry knowledge (CPA firm experience or experience working with CPA firms in a consultative role is highly desired). What’s in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-BS1 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.