The Telecom Expense Analyst role partners with our 3rd Party Vendors, Business Segments, Finance and Sourcing. About the Role In this opportunity as Telecom Expense Analyst you will: Manage all aspects of our Fixed Line and Mobile expense management and procurement platforms. Resolve queries associated with any relevant invoicing, analyze the data collected through any audit, and take action with carriers in the interest of TR. Identify opportunities for improvements to processes and data quality reporting. Identify and improve the Fixed and Mobile inventory. Identify and manage which carrier contracts are due for renewal each year. Deliver ad hoc reporting as required to support the function overall. About You You’re a fit for the role of Telecom Expense Analyst if your background includes: 5 – 10 years professional experience in the telecommunications field Working knowledge of the telecom industry, familiarity with carriers (local and long distance) and technology (global perspective) In-depth knowledge of both legacy and current telecommunication delivery technologies, i.e., Voice: ISDN, IPT and Data: Sonet, T1/E1, OCX, Ethernet, and Mobility Working knowledge of industry acronyms, e.g., POTS, PRI, etc. Ability to interpret carrier invoices and customer service records. Experience with carrier portals to access inventory, submit inquiries and access ticketing systems. Strong attention to minute details across large volume of data/information Strong Excel skills and experience Demonstration of professional manners, including effective communication skills, organization, and strong follow through Ability to work independently, as well as coordinate efforts with the larger team. Working knowledge of the telecom expense management process Flexibility to collaborate with customers globally. Ability to manage multiple tasks. Must be initiative-taking, dynamic and able to work with minimal supervision. What’s in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-BS1 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.
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Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters.
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