Component Site Reliability Engineer, Global E-commerce

commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

Responsibilities

• Collaborate with cross-functional teams across time zones and regions. Leverage your expertise to provide feasible solutions using internal cloud-native products and environments for various business scenarios.
• Develop key operational and maintenance processes for critical components, including storage services, container computing services, microservices architecture, and network infrastructure.
• Continuously improve the capabilities of core services by optimizing efficiency, cost, quality, and security.
• Champion infrastructure-as-code principles, focusing on scalability and service resiliency through automation.
• Design and implement automation, data visualization, and automated monitoring processes to optimize core components.
• Actively participate in incident management and post-mortem analysis while adhering to best practices and contributing to on-call rotations.

Qualifications

• Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
• 2 years+ of related experience.
• Proficiency in Linux operating system internals, networking and microservices in cloud-native environments.
• Experience in designing, analyzing, and troubleshooting large-scale distributed systems.
• Experience with Kubernetes, Docker, Mesh, MySQL, Redis, MQ, RocksDB, Mongo, etc.

Preferred Qualifications

• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
• Experience developing languages such as java/C++/Go, or platform/tools using scripting languages such as Python/Bash.
• Experience with running production-grade web services at scale in a cloud native environment.
• Experience with implementing observability solutions such as monitoring, logging and tracing in complex service meshes.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.