Creative Product Marketing & Operations Manager - Monetization Product

. From material services to influencer content, from insights to production and marketing, they ensure the creative team's contribution to clients' business growth.

We are looking for a Creative Product Marketing & Operations Manager (Client Enablement) to join the Creative Product and Operations team in Japan to manage all key go-to-market and partner operations for our creative products.

Responsibilities:

1. Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
2. Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment. Assist in pitching products/solutions to clients and engage in client discussions.
3. Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
4. Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
5. Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
6. Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
7. Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
8. Maintain direct and ongoing relationships with partners from creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
9. Identify, cultivate, and grow relationships with top partners in Japan, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
10. Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.

Qualifications

Minimum Qualifications

1. 3-5 years of work experience in product operations role, or other operational roles in advertising/creatives.
2. Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
3. Analytical, data & goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
4. Great communicator & team-worker. Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
5. Fluency in English & Japanese and deep understanding of the digital, social media and creator/influencer landscape in Japan, including cultural nuances, trends, and consumer behavior.
6. Experience presenting to internal and external audiences at all levels of seniority.