CSM Division Head (Performance), GBS Japan

serve.
Join us.

About the team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

Responsibilities

• Responsible for all internal and external stakeholder management, long-term account plan development, product education and adoption
• Identify, prioritise and secure revenue opportunities through consultative and strategic client engagement - deep understanding of client's business objectives to deliver media solutions that tie to client's business objectives and KPIs
• Create compelling sales propositions utilising consumer trends, market knowledge and data-driven insights
• Develop and implement best practices for client servicing including relationship management, product suite education and enablement, business reviews, reporting and analysis
• Work closely with core cross functional teams to constantly analyse performance, drive test and learn strategies and brainstorm and develop scalable advertising solutions to deliver measurable results
• Contribute to the development of thought leadership, innovation and performance solutions

Qualifications

Minimum Qualifications

• 5+ years of experience in a commercial role at a technology-driven company or management consulting experience with significant exposure to digital and marketing
• Experience working with large clients with a deep understanding of their business and media challenges; Demonstrated history of managing client relationships that require moving complex decisions through organisations successfully
• High attention to detail and an ability to analyse data and identify insights to drive business performance in addition to demonstrated ability to win the support of senior stakeholders
• People and team management experience
• Japanese and English professional proficiency is required

Preferred Qualifications

• Experience in Consulting or Professional Services or inhouse performance marketing team
• Growth mindset and passion to drive client's business forward

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.