Data Analyst, Real Time Communication, TikTok-US-Tech Services

TikTok

Mountain View, CA

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

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Position summary

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices in locations including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. RTC is a world-leading Real-Time Communication service that provides instant and quality multimedia interaction among our customers across the globe. The RTC team of the US Tech Service department is responsible for building the next generation audio/video processing and compression platform, along with the fastest delivery networks and the richest cloud services. Popular products by TikTok are all empowered by our cutting-edge RTC technologies. Working on this team, you will have the opportunity to tackle the challenges of advanced audio/video algorithm design and global large-scale network deliveries while leveraging your expertise in coding, algorithms, data analysis, and large-scale system design. Responsibilities: - Be the main point of contact and work closely with our cross functional partners such as product managers, operations, and client side engineers. - Generate and effectively deliver data driven insights via storytelling to a diverse audience. - Lead and execute data analysis related to our Real Time Communications (RTC) platform to drive the department vision and strategy for features that use our RTC platform. - Lead analytics projects across other teams or departments to discover and solve bugs/ issues while improving service quality through system enhancements. - Independently design and implement data models to solve practical business problems and effectively influence stakeholders to drive successful execution of initiatives. - Discover pain points of the RTC platform through data analysis, set up measurable optimization goals with cross-functional partners and monitor key platform metrics to mine insights. - We are hiring at all levels of talents. - Truly passionate about working on large and complex data sets to unravel actionable insights, drive discussions and solve challenging problems in a new and rapidly growing space. - Experience in generating insights and driving business impact. - Bachelor's degree in Math, Statistics, Computer Science or a related field. - Skilled in data manipulation with SQL, Python, R or other programming languages/tools. - Experience in building dashboards and conducting quantitative analysis, visualization, and reporting. - Ability to propose creative solutions to new problems and convert meaningful insight from data into stories. - Experience in root cause analysis. - Experience in mentoring and developing people is a plus. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at [email protected]

What are TikTok perks and benefits

Lactation facilities

Fertility

Unconscious bias training

Networking

Succession planning

Diversity recruiting

Diversity performance

Short term disability

Paid paternity

Paid maternity

Paid adoptive

About the company

TikTok

Industry: Technology: Consumer Internet

As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.