Data Analyst, SMB

TikTok

Austin, TX

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

Get jobs straight to your inbox

Anonymous company reviews, virtual recruiting events, and a supportive community for women when you sign up.

#TC1

Position summary

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small. We're looking for a Data Analyst to support our SMB Global Analytics team. As an SMB Data Analyst, you will drive quantitative analysis projects from start to finish regarding the SMB service channel, developing insights that help us understand the effectiveness of our sales & service teams and that identify opportunities to help SMBs grow to become successful advertisers. You will assist in the development of SMB business metrics, data structures and analytical frameworks and partner cross-functionally to use data to identify trends and solve problems. Key responsibilities: 1. Apply expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our advertisers interact with our core products. 2. Partner with Sales, Marketing, Product and Engineering teams to solve problems and identify trends. 3. Build/maintain reports, dashboards, and metrics to monitor the performance of our sales & service teams and the SMB advertisers they support. 4. Mine massive amounts of data and extract useful product insights. 1. 2+ years work experience doing quantitative analysis; 2. Expert experience pulling large and complex data using SQL; 3. Experience with a data visualization tool (e.g. Tableau); 4. Basic experience with Python programming; 5. Excellent verbal and written English communication skills with experience communicating the results of analyses. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected]

What are TikTok perks and benefits

Lactation facilities

Fertility

Unconscious bias training

Networking

Succession planning

Diversity recruiting

Diversity performance

Short term disability

Paid paternity

Paid maternity

Paid adoptive

About the company

TikTok

Industry: Technology: Consumer Internet

As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.