Data Science Lead, Trust & Safety

ge? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As a Data Scientist in TikTok's Trust and Safety team, you will drive data-inspired decisions and form roadmaps in ensuring that TikTok LIVE remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and influence product design. You will lead TikTok LIVE Safety Experience priority while partnering with various stakeholders across the product, operations, policy, and engineering teams-both locally and globally.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing?

• Lead a team of Data Scientists to conduct analytics in the LIVE Safety Experience;
• Own large-scale quantitative analysis projects from start to finish, including developing metrics, creating analytical frameworks, and distilling complex results into clear and concise insights for LIVE Safety Experience;
• Drive the strategic planning and execution of short-term and long-term business plans through in-depth business analysis;
• Collaborate closely with cross-functional teams within the Trust and Safety team, proactively providing and communicating insights and recommendations, driving the implementation of data insights, and promoting the data-inspired decision-making process in the organization.
• Recruit and grow the team, mentor and level up data scientists, and drive best practices in data science organizations.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, preferably in mathematics, computer science, statistics, engineering, or related fields.
• Experience in quantifying complex problems using A/B testing and other statistical skills, such as statistical techniques, such as causation/correlation, decision trees, regression analysis, etc.
• Experience collaborating with cross-functional and global teams. Strong communication and collaboration skills.
• Experience in leading, managing, and coaching team members.

Preferred Qualifications

• Proficient in data analysis and statistical analysis tools such as SQL and Python.
• Ability to synthesize and communicate complex concepts and analyses in a coherent and comprehensive way.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Onsite