Data Science Lead, Trust & Safety

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A112826

    Position summary

    grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
    Join us.

    About the team
    Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

    As the Data Science on TikTok's Trust and Safety APAC team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents. You will be leading TikTok APAC's top priority while partnering with a variety of stakeholders across the product, operations, policy, and engineering teams - both locally and globally.

    It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

    Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

    Responsibilities
    What will I be doing?

    1. Own large-scale quantitative analysis projects from start to finish, including developing metrics, creating analytical frameworks and distilling complex results into clear and concise insights;
    2. Drive the strategic planning and execution of long-term business plans through in-depth business analysis, industry studies and the study of market trends;
    3. Design and establish indicator systems for safety and risks of the platform, monitor and optimize risk coverage in each link, measure the performance of content safety strategies and facilitate intricate decision-making;
    4. Proactively identify, detect, and mitigate risk to our community ecology, and help devise strategies to combat it;
    5. Lead and collaborate with cross functional teams through communication of data supported insights.

    Qualifications

    Minimum Qualifications:

    1. BA/BS in a quantitative field such as Mathematics, Economics, Statistics, or other related fields;
    2. Experienced in adopting scientific methods to solve business problems;
    3. Experienced in collaborating with cross-functional teams, communicating across effectively and efficiently;
    4. Experience in leading, managing and coaching team members.
      Preferred Qualifications:
    5. Proficient in pulling large and complex data using SQL presenting it on data visualization tools;
    6. Ability to synthesize and communicate complex concepts and analyses in a coherent and comprehensive way;

    Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.