E-commerce Product Manager - Operational Platform

TikTok

Singapore

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

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Position summary

The E-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better E-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an E-commerce ecosystem that is innovative, secure and intuitive for our users. Join us as we drive the future of E-commerce here at TikTok. Responsibilities : - Responsible for setting up product roadmap to improve operational efficiency used by account managers, creator managers and partners - Lead & design product features, set up regular catch-ups with stakeholders on product status, feedback and performance. Collect feature requirements to ensure an aligned OKR - Automate actions and processes to minimize user's effort, enable product to scale easily - Monitor performance by working closely with data team. Collect feedback regularly after product launch and provide optimized feature improvement for a good product NPS - 3-5 years experience in internet industry, ideally in E-commerce - Experience in any of the following products in operational platform, ERP system, permission, CMS or product in process improvement or strategy - Has prior experience in e-commerce especially in seller, product, and promotion events - Strong understanding in business, able to relate to user's pain-points. Has good business logic and communication skills. Able to lead product from 0-1 independently - Able to prioritize under a short timeframe with multiple counterparts and stakeholders to achieve business goal - Fluent in English and Mandarin verbally and in writing

What are TikTok perks and benefits

Lactation facilities

Fertility

Unconscious bias training

Networking

Succession planning

Diversity recruiting

Diversity performance

Short term disability

Paid paternity

Paid maternity

Paid adoptive

About the company

TikTok

Industry: Technology: Consumer Internet

As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.