Frontend Engineer, TikTok CSP Singapore






Position summary

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Team intro: We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.


  • Responsible for the front-end research and development of the Customer Service Platform.
  • Participate in the construction of the front-end engineering system of the Customer Service Platform;
  • Responsible for user experience, R & D efficiency, stability, and provide solutions from a front-end perspective. Qualifications:
  • Computing related major, bachelor degree or above, more than three years of front-end experience;
  • Proficient in front-end technologies such as JavaScript/HTML/CSS, understand the operating principle of the browser, and be able to develop independently without Front-end libraries;
  • Familiar with front-end mainstream frameworks, JS libraries and related ecological tools, such as: React/Vue/AngularJS, etc., understand their design principles and application scenarios;
  • Familiar with front-end engineering and modularisation development, and have experience in large-scale application development and maintenance;
  • Familiar with various front-end related debugging and testing tools, and have independent problem-solving skills;
  • Familiar with front-end and back-end collaboration mode, have good abstract thinking, and have a certain understanding of algorithms and data structure;
  • Passionate about learning, enthusiastic about technology, and good technical sensitivity;
  • Have good communication skills and teamwork spirit, strong sense of responsibility, positive and optimistic attitude;

Preferred Qualification Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Why you should apply for a job to TikTok:

  • 5/5 in overall job satisfaction

  • 4.3/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.