Why you should apply for a job to TikTok:
5/5 in overall job satisfaction
4/5 in supportive management
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#Q1359
Position summary
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
TikTok e-Commerce is content e-Commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. TikTok e-Commerce business team hopes to provide users with more tailored, active and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.
E-Commerce’s Governance and Experience is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. We constantly work on areas such as risk detection abilities, fairness and sustainability of the E-Commerce ecosystem, content and commodity quality, friction-free experiences to drive improvement.
Responsibilities:
- Responsible for the frontend development of Governance & Experience solutions for TikTok Shop in Singapore.
- Responsible for the development of scenarios like risk management, moderation, service-care and etc
- Constantly improve customer experience through quantitative service monitoring, alerting, and the use of data and operational dashboards
- Bachelors or higher degree in Computer Science or related technical discipline with at least 2 years of work experience.
- Excellent web technology skills, particularly with HTML5/CSS3/JavaScript
- Experience with any major Javascript framework like ReactJS, AngularJS, VueJS, or equivalent
- Experience with any major frontend technologies like Micro Frontends, BFF, or equivalent
- Experience with Node build systems
- Experience using asynchronous APIs
- Excellent problem-solving and analytical thinking skills
- Enthusiastic about quality, design, and user experience
- Great to have large-scale website architecture experience.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#LI-BENSONC
What are TikTok perks and benefits
Lactation facilities
Fertility
Unconscious bias training
Networking
Succession planning
Diversity recruiting
Diversity performance
Short term disability
Paid paternity
Paid maternity
Paid adoptive
About the company
Industry: Technology: Consumer Internet
As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.
Why you should apply for a job to TikTok:
5/5 in overall job satisfaction
4/5 in supportive management
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.