Global Issue Policy Lead, High Risk and Regulated Activities

t TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Trust & Safety policy team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our apps, while protecting our brand.

As the Global Issue Policy Lead for High Risk and Regulated Activities, you will build out and drive TikTok's policies to ensure a safe online platform. Safeguarding our platform against dangerous acts or regulated goods that may pose serious physical or psychological harm, as well as ensuring that content on our platform does not lead to real-world offline harm, is critical to maintaining TikTok's core vision. You will work on developing thoughtful, nuanced policies that reflect TikTok values and ensure the safety of our users on our platform.

This role will oversee the High Risk and Regulated Acitivities policy vertical, that focuses on risks of dangerous acts and challenges, as well as regulated goods and services. You will stay ahead of online viral trends and new regulations. This role will require an entrepreneurial, data-driven, forward-thinking policy mindset with a passion to help grow our policy scope in this area.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Responsibilities
What will I be doing?

• Leading a team high performing team of Policy Managers with a focus on high risk and regulated activities content
• Overseeing the development of TikTok's overall policy strategy roadmap for High Risk and Regulated Activities, including collaborating with other Trust and Safety stakeholders such as product, monetization safety, data sciene
• Leading the development and iteration of global high risk and regulated activity policies
• Engaging with Legal and Public Policy teams to ensure compliance with key regulations and be a T&S point of contact for any potential new regulations
• Remaining up-to-date on industry trends and emerging issues in the High Risk and Regulated Activities and design policies to mitigate the trends
• Serving as an advisor to fellow Policy colleagues is a key point of contact on behalf of the Policy team for how we treat harmful accounts (in addition to harmful content)

Qualifications

What should I bring with me?

Minimum Qualification

• You have 5+ years of experience working in the technology industry, with policy development, launching new initiatives and strategies
• Content knowledge around some or all of the following: Regulated goods and services such as alcohol, cannabis, gambling as well as online challenges
• Expertise in how content online may manifest into offline harm
• Experience with international technology/online content/social media issues
• Ability to quickly identify problems, thoroughly analyze them and deliver feasible policy solutions

Preferred Qualification

• You have experience in managing or mentoring diverse and international teams of small to medium size
• Previous experience at a fast-moving internet platform company
• Demonstrated success in cross-functional collaboration

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.