Global Product Specialist, UG & Product Fundamentals

e Product Operations team. The Product Operations function will work directly with Product, Engineering, Content, Partnerships and Marketing teams to ensure the products we release to our community will delight and maintain a high quality bar, and also to drive product growth and iterations to improve the experience for TikTok users and creators.

We’re looking for a product specialist who has passion for product GTM, growth and iteration to support Product Infrastructure and UG product areas at TikTok. The chosen candidate will help project manage the successful launch and adoption of new features and their future iterations across both creator and user experiences. The goal of a Product Specialist is to drive high impact for their respective product areas. Their hugely cross functional role will operate as the connective tissue between product and the rest of the organization and will synthesize product changes, provide feedback to our PMs, educate our users, creators, as well as internal teams.

As a Product Specialist, you will have a boundless love of product, dive deep into details, and have a passion for issues both big and small. In addition, you will be able to analyze performance data and synthesize those findings and present ideas clearly both written and orally. Your day-to-day will include interfacing with PMs and operations teams, and leading your team of specialists to execute within cross-functional product groups as well as influence and communicate roadmaps.

Responsibilities

• Work cross-functionally with Product, Engineering, Marketing, PR, Content to guarantee market readiness for product launches, including communications, trainings and support during rollout
• Lead efforts to iterate on execution methodology
• Prioritize related feedback, recommendations, and potential concerns; build clear cases for embedding requests within the product roadmap
• Drive beta testing and conduct analysis for respective product areas
• Implement scalable solutions to drive user satisfaction and new feature adoption
• Be a product expert around your product areas; serve as a consultant for XFN teams and own product knowledge dissemination in the organization
• Set targets and goals for adoption of features; assist in developing and launching AB tests to reach those goals
• Own project timeline and manage bottlenecks/escalation processes
• 3+ years project management experience, with the ability to balance multiple priorities in a fast-paced environment
• 2+ years experience developing launch/adoption strategies
• Experience working on products with an emphasis on Product Infrastructure or User Growth
• Strong analytical skillset, including expertise in Excel and SQL. Experience with product analytics and metrics preferred
• Effective communication skills, with the ability to synthesize data and translate complex ideas into clear recommendations
• Prior experience working in consumer technology preferred
• Relevant undergraduate degree

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://Tiktokops.accomodations@https://tiktok.com. The base salary range for this position in the selected city is $79800 - $188522 annually.​Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​