Head of Regional High Harm Policy, EMEA - Trust and Safety

al product policy team, fostering strong policy judgment, collaboration, and accountability across EMEA.

• Own the development of regionally harmonized product policy positions, balancing global policy consistency with regional legal, regulatory, and cultural requirements across EMEA markets.
• As a member of the Global Product Policy leadership team, provide regional expertise and strategic input to shape mission-critical global policy decisions.
• Partner closely with Legal, Compliance, Global Public Policy, Product, Operations, and Communications teams to ensure policies are defensible, enforceable, and aligned with regulatory obligations, including the EU Digital Services Act and national online safety frameworks.
• Act as a senior regional escalation point for high-risk and emergency content safety cases, including issues with regulatory, legal, or reputational impact, coordinating timely cross-functional decision-making.
• Conduct proactive research and leverage qualitative and quantitative data to identify emerging risks, high-severity harm trends, and regulatory gaps, informing policy evolution and mitigation strategies.
• Develop and maintain scalable enforcement guidelines for Trust & Safety operations teams, ensuring consistent, effective, and auditable policy application.
• Provide regional policy leadership on elections, geopolitical conflict, terrorism, violent extremism, and other high-risk content areas, particularly during periods of heightened risk.
• Serve as a product policy subject-matter expert in engagements with external stakeholders, including regulators, policymakers, NGOs, and industry partners, participating in formal regulatory dialogues, audits, and reviews as needed.
• Define, track, and own metrics to measure the effectiveness of high-risk and high-severity policies, including enforcement quality, coverage, and harm-reduction indicators.
• Regularly report policy performance, risks, and insights to senior leadership, clearly articulating trade-offs and opportunities for improvement.

Qualifications

Minimum Qualifications:

• Significant people management experience leading small to medium, multi-cultural teams in complex or regulated environments.
• Extensive experience in Trust & Safety, product policy, policy enforcement, or public policy within the technology, social media, or online content ecosystem.
• Demonstrated experience operating in highly regulated environments, including responding to regulator inquiries, audits, or formal information requests.
• Strong ability to influence and collaborate across functions without direct authority, particularly with Legal, Compliance, Product, and Public Policy partners.
• Proven capability to operate in ambiguous, high-scrutiny situations, making principled policy decisions with incomplete information and under time pressure.
• Excellent written and verbal communication skills, with the ability to clearly explain complex policy decisions to internal and external audiences.
• Deep understanding of EMEA cultural, legal, and political nuances, including differing definitions and expectations around harmful content and enforcement.

Preferred Qualifications:

• This role requires a leader comfortable representing policy decisions at the highest levels of the company, including in discussions with senior executives and external regulators, and defending regional policy positions on high-impact issues.