Lead of Protective Services, Criminal Investigations, and Technical Surveillance and Countermeasures (TSCM) - USDS

TikTok

4.5

(6)

Washington, DC

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A44388

    Position summary

    is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
    Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
    To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
    At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
    Join us.

    Team Intro
    With a commitment to excellence, innovation, and safety, we are seeking an experienced Lead of Protective Services, Criminal Investigations, and TSCM, reporting to the Head of Protective Services, Criminal Investigations, and TSCM.

    As the TikTok United States Data Security Lead of Protective Services, Criminal Investigations, and TSCM, you will play an important role in safeguarding U.S. persons data and USDS staff, offices, and brand & reputation. Reporting directly to the Head of Protective Services, Criminal Investigations, and TSCM, you will oversee protective security operations; conduct criminal investigations; and oversee technical surveillance countermeasures (TSCM) to help ensure the protection of U.S. data.

    In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

    Responsibilities:

    1. Security Operations:
    • Manage contractor team(s) of close protection security professionals for a range of diverse potential assignments at offices, residences, and/or special events.
    • Tactical expertise in responding to exigent threats or emergencies (e.g., workplace violence).
    • Oversee security vendor relationships to ensure effectiveness and cost-efficiency.
    • Oversee operational performance of contractors and, as we continue to grow, employees.
    • Update and follow security policies, procedures, checklists, post orders, and protocols.
    • Have working knowledge of TSCM equipment and best practices at offices, special events venues, and/or datacenters.
    1. Criminal Investigations:
    • Lead and coordinate criminal investigations, including workplace crimes and/or criminal threats, etc.
    • Work with law enforcement agencies, legal counsel, and other cross functional teams as necessary.
    • Maintain the highest ethical standards and legal compliance.
    1. Threat Assessments and Risk Management:
    • Conduct physical threat assessments to identify potential risks to personnel, offices, or special events.
    • Implement risk mitigation strategies, threat response plans, and crisis management plans.
    • Monitor emerging security trends, ongoing security threats, and adapt strategies accordingly.
    1. Training and Awareness:
    • Develop and deliver security training requirements to employees and contractors.
    • Promote a culture of security awareness and vigilance across the organization.
    1. Budget Management:
    • Develop and manage your team's annual budget and headcount, ensuring efficient resource allocation.
    • Monitor expenditures and identify opportunities for cost savings.

    Qualifications

    Minimum Qualifications:

    • Minimum of 3 years of management experience in corporate security, law enforcement, or a related field.
    • Prior strong track record of creating, implementing, scaling, and leading protective services and investigations programs.
    • Prior experience with RFPs, contracts, vendor management, purchase requisitioning, invoicing, QBRs.
    • Proven track record of hiring employees and contractors; leading security teams; and managing investigations.
    • Strong knowledge of security best practices and industry standards.
    • Excellent communication and interpersonal skills required.
    • Demonstrated ability to make critical decisions under pressure and work cross-collaboratively (e.g., with Legal, HR, Communications) in a large enterprise.

    Preferred Qualifications:

    • Bachelor's degree in a related field; advanced degree preferred.
    • Former military and/or law enforcement experience.
    • Professional certifications such as CPP, CFE, a plus.

    D&I Statement
    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Accommodation Statement
    TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

    Data Security Statement
    This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.