Operations Coordinator, US Enterprise

TikTok

4.5

(6)

Los Angeles, CA

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A44083

    Position summary

    se Operations Management team is expanding for the first time beyond a single Operations Manager, which is very exciting and speaks to the growth that we have seen on the Enterprise Sales business in the past few years.

    About the Role:
    As the Operations Coordinator, you will be responsible for keeping the org up-to-date with communications and through process improvements. You will act as a bridge between the sales team with our cross-functional partners (Product, Measurement, etc). You will have a close partnership with the Head of Enterprise Sales and other executives in the organization.

    Responsibilities:

    • Build strong relationships with Enterprise Team leaders, cross-functional partners, and NA GBS leaders
    • Manage Head of Enterprise's calendar and support major team events calendaring and logistics
    • Create and distribute internal communications, including a weekly newsletter for the org
    • Support Enterprise Lead PMO and Operations Manager on special projects and tasks
    • Implement project-based solutions to solve operational issues at scale
    • Create operational improvements based on team needs
    • Understand internal processes and tools (TikTok and ByteDance) and manage documentation for the team
    • Learn digital media sales business and TikTok's specific value proposition

    Qualifications

    Responsibilities:

    • Build strong relationships with Enterprise Team leaders, cross-functional partners, and NA GBS leaders
    • Administrative support for Enterprise Leadership as needed
    • Create and distribute internal communications, including a weekly newsletter for the org
    • Support Enterprise Lead PMO on special projects and tasks
    • Implement project-based solutions to solve operational issues at scale
    • Create operational improvements based on team needs
    • Understand internal processes and tools (TikTok and ByteDance) and manage documentation for the team
    • Learn digital media sales business and TikTok's specific value proposition

    Requirements:

    • 1+ years of working experience required
    • Must be willing to work in LA

    Preferred Qualifications:

    • Strong personal organization systems and ability to manage deadlines and logistics
    • Ability to quickly learn and adapt to new systems, tools, and technology - in particular, our internal communication/document tool, Lark
    • Strong writing, note-taking, and communication skills necessary
    • Ability to stay focused under pressure while solving blockers for the business
    • Candidates should be self-starters who are able to keep themselves motivated in a fast-paced environment; they should be comfortable and familiar with navigating large, matrixed organizations.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

    Job Information

    [For Pay Transparency] Compensation Description (hourly)

    The hourly rate range for this position in the selected city is $30.29- $30.29.

    Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

    Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

    We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

    Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

    We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.