Policy Manager, LIVE SME Team Lead, EMEA - Trust & Safety
Dublin, Ireland
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7498381566412261639
Position summary
ique challenges of LIVE. You'll serve as a key partner in scaling enforcement strategies, enabling moderation teams, and enhancing transparency and trust in the LIVE experience.
What will I be doing?
- Lead and manage the LIVE Subject Matter Expert (SME) team, setting strategic direction and ensuring high-quality policy output
- Develop and maintain enforcement guidance for LIVE content areas
- Provide policy interpretation and subject matter expertise on complex or borderline cases
- Align LIVE policy with moderation infrastructure and tools to ensure operable enforcement
- Design workflows and enforcement strategies for high-risk issues and repeat circumvention
- Support the creation of LIVE-specific materials and training sessions for enforcement and operations teams
- Support content audits, case labeling, and RCA deep-dives to improve enforcement quality and consistency
- Provide expert guidance and support during high-risk escalations
- Support creator education and platform transparency efforts to promote understanding of LIVE policy
Qualifications
Minimum Qualifications:
- Bachelor's degree or equivalent practical experience
- 5+ years of experience in policy, trust & safety, risk, or related fields
- 2+ years people management experience, with a track record of developing team talent
- Experience working with global, cross-functional teams in fast-paced, high-growth environments
- Proven ability to analyze complex issues, write policy, and translate them into operational guidance
- Strong written and verbal communication skills, including experience preparing materials for executive audiences and/or external stakeholders
Preferred Qualifications:
- Experience working on or with LIVE streaming products or content moderation systems
- Deep understanding of global policy issues such as misinformation, election integrity, youth safety, or regulated goods
- Experience in policy implementation or enforcement at a technology platform
- Strong project management skills and comfort navigating ambiguity in rapidly evolving policy areas
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.