Procurement Manager, Travel Services




London, United Kingdom


Position summary

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Team Summary: Our Procurement Travel Services team is dedicated to enhancing the business travel experience for employees and ensuring their safety and well-being. By actively monitoring the travel market trends and fostering strong relationships with vendors, our team continuously seeks innovative ways to improve travel policies and processes, driving greater efficiency and value for the organization.

Responsibilities: Category Procurement:

  • Formulate comprehensive procurement strategies for various travel-related categories, such as airlines, hotels, ground transportation, and other travel services.
  • Conduct market research and analysis to identify potential suppliers and negotiate favorable terms and pricing.
  • Collaborate with stakeholders to identify specific travel-related needs and align procurement strategies with organizational objectives.
  • Ensure compliance with company policies, industry regulations, and ethical procurement practices.

Contract Management:

  • Oversee the contract signing process, ensuring all necessary legal and commercial terms are clearly defined and agreed upon.
  • Monitor and evaluate supplier performance against established contract terms, addressing any discrepancies or issues promptly.
  • Collaborate with legal and finance teams to handle contract modifications, extensions, and terminations when necessary.

Supplier Management:

  • Establish a robust supplier evaluation framework to assess the performance and capabilities of existing suppliers regularly.
  • Identify opportunities for supplier development and work closely with suppliers to improve their offerings and service levels.
  • Conduct supplier audits and evaluations to ensure compliance with quality standards, sustainability practices, and regulatory requirements.

Internal Coordination:

  • Facilitate effective communication and cooperation with the travel operations team to understand their requirements and align procurement strategies accordingly.
  • Collaborate with the finance team to ensure budgetary adherence and cost optimization in the procurement process.
  • Proven track record of extensive experience in Travel Services procurement, with a deep understanding of the intricacies of the industry.
  • Demonstrated ability to independently manage and execute end-to-end procurement projects, including demand analysis, sourcing, negotiation, and contract management.
  • Up-to-date knowledge of the latest trends and technologies in the travel or tourism industry, and a keen interest in leveraging innovative solutions to enhance procurement processes.
  • Strong analytical skills and the ability to make data-driven decisions, with proficiency in using procurement software and tools.
  • Excellent negotiation and communication skills, with the ability to build and maintain strong relationships with suppliers and internal stakeholders.
  • Detail-oriented and highly organized, with the capacity to handle multiple projects simultaneously and meet tight deadlines.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction

  • 4.5/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.