Product Lead, Safety Cloud, Trust & Safety - Singapore

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A42123

    Position summary

    Never. Courage? Always.
    At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
    Join us.


    About
    Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.


    About the team
    As a Product Lead, you are responsible for general features content safety of global products. And you need to invest in controlling the risk level and improving efficiency, while establishing safety methodology. To do so, you will cooperate with safety business partnerships and business teams, and coordinate with cross-functional stakeholders across the Trust and Safety division.


    Responsibilities
    What will I be doing?

    • Lead Safety Cloud PM team, responsible for general safety services of Global Products. Set directions and implementation paths for the team. Provide assistance and guidance to team members, enhancing team in strategy formulation, communication coordination, data analysis, etc.;
    • Deeply understand the safety commonalities & differences, and content safety policies of emerging products, to design the planning of general capabilities and roadmap, includes feature safety, metric systems, assessment platform and systematic development design;
    • Stay up-to-date with industry trends and best practices in content moderation and safety, able to identify problems and opportunities with quantitative and qualitative analysis to continuously improve content safety measures;
    • Coordinate R&D, algorithm, policy, and operation teams, strive for appropriate resources, and support the rapid development of the business.

    Qualifications

    Minimum Qualifications

    • 3+ years of PM team leader experience, with strong leadership, can actively guide a team towards achieving unified goals;

    Preferred Qualifications

    • Having comprehensive successful project experience in any field of content safety, AI, or mid-platform product, familiar with engineering development work;
    • Proactively responding to business requirements, with complex product architecture ability;
    • Goal-oriented, with great ability of logical thinking, data analytics, coordination, and project promotion.

    Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.


    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.