Product Policy Manager - Harassment and Bullying, Trust & Safety

community. You will apply deep knowledge of model policy frameworks and enforcement workflows to inform scalable and consistent enforcement approaches. Leveraging automation and data-driven insights, you will help strengthen detection, escalation, and resolution processes across video content on a global scale. Success in this role requires strategic thinking, strong expertise in online safety enforcement, and the ability to navigate complex, evolving challenges in a fast-paced environment.

Responsibilities

• Monitor and track enforcement performance against key metrics to ensure effectiveness and identify areas for improvement.
• Analyze data and translate insights into clear, actionable enforcement strategies for cross-functional teams.
• Identify, prioritize, and implement strategies to reduce the presence of potentially harmful content on the platform.
• Develop enforcement signals and refine moderation strategies to improve accuracy and efficiency.
• Design and advance proactive and reactive enforcement methodologies that extend beyond human moderation, collaborating with product teams to enhance automated model enforcement.
• Review graphic, sensitive, and potentially offensive video content to ensure policy compliance.
• Evaluate and improve training materials, while advocating for necessary tooling and technology enhancements to support enforcement efforts.
• Collaborate with policy, product, engineering, research, operations, legal, and public relations teams to innovate and evolve safety strategies, leveraging the latest industry developments and best practices.

Qualifications

Minimum Qualifications

• Bachelor's or Master's degree in public policy, political science, law, economics, behavioral sciences, or a related field.
• 3 years experience in Trust and Safety, with demonstrated exposure to policy enforcement, and policy development.
• Strong understanding of automation, model policy frameworks, and enforcement metrics.
• Proficiency in data analysis to inform and optimize enforcement strategies.
• Proven ability to exercise sound judgment and balance complex trade-offs in developing principled enforcement strategies.
• Strong written and interpersonal communication skills, with experience collaborating effectively across diverse teams across multiple time zones and cultures.

Preferred Qualifications

• Experience contributing to newly formed teams within established organizations.
• Proven track record in launching innovative strategies and leading 0-1 initiatives.
• Strong ability to build and maintain relationships with cross-functional partners across multiple geographies.
• Strong business judgment, with a proven ability to influence stakeholders and communicate effectively through both spoken and written communication.