© 2022 Fairygodboss. All rights reserved.
Why you should apply for a job with TikTok:
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
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Position summary
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
About the Role
TikTok’s mission is to capture and present the world's creativity, knowledge, and everyday life moments. Our policies and tools are developed to promote a positive and safe environment for our community. As a global community that thrives on creativity and expression, it's important that users feel safe and comfortable in this community. TikTok's US Safety team is dedicated to making TikTok safe for our users, viewers, and content creators globally.
TikTok is looking for an experienced program management lead to join the US Trust and Safety team. This role is responsible for identifying synergies and enabling the organization to effectively manage hyper growth with operational and strategic rigor. You'll build and lead a program management team responsible for the PgM functions of the US Safety team by coordinating and aligning resources and stakeholders across the organization. You'll develop a deep understanding of all facets of the Safety organization and verticals, and manage projects from conception to implementation, take on new challenges and have a major impact on the integrity of our platform.
The ideal candidate will thrive in ambiguous and complex situations to unpack and discover core drivers and issues below the surface. They'll be a coach and leader for their team, driving impact across the organization. They'll be able to think both strategically and tactically, devise and execute action plans that break problems down into simple and straightforward chunks. They'll work to understand the support needs of our teams and cross-functional partners to provide direction and management of Safety programs.
Responsibilities
- Lead the Safety program functions and build a program management team for scale
- Own and project manage business-critical initiatives through strong cross-functional collaboration, prioritization, consensus building, and tracking of progress and milestones
- Define our Safety Program Management team strategy and prioritization framework, manage the intake, assess level of effort, assignment and prioritization of projects along with the tracking of key metrics and organizational goals
- Engage across all levels for stakeholder management to effectively and succinctly communicate updates and develop feedback loops with leadership and other internal and global partners
- Bring together global and US Safety stakeholders to coordinate resources and ensure tight alignment with company objectives
- Foster and adopt a culture driven by curiosity, with a penchant for analytical, process & detail-oriented practices, develop a team that delivers compelling narratives through the use of data
- Be an internal consultant and thought partner to Safety teams and PMOs to identify synergies and areas of improvement and execute on them
- Bachelor's degree or relevant experience with a track record of high achievement and execution above expectations
- 5 years experience preferably in consulting or a similar role within the tech industry. Experience with a focus on technical program management is a plus
- A minimum of 3 years of people management experience, coaching and leading a team through regular 1:1s and performance reviews
- Demonstrated success with managing multiple stakeholders and driving cross-functional alignment within an organization
- Problem-solving and project management skills, preferably lean six sigma black belt certification or equivalent
- Strong business acumen and ability to work cross-functionally at all levels of the organization
- Innately curious and practice a methodical approach to problem-solving and ability to test hypotheses, iterate, and draw conclusions
- Comfortable presenting and communicating across all levels of the organization
- Willingness to travel (approximately 30% post-COVID)
- Humility, and the willingness to challenge what you know in order to effectively build for the uniqueness of TikTok
- Enthusiasm for the mission of the Safety Organization and a strong work ethic that will ground you through challenging projects
- The inability to take "no" or "it can't be done" as an answer
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at [email protected]
What are TikTok perks and benefits
Lactation facilities
Fertility
Unconscious bias training
Networking
Succession planning
Diversity recruiting
Diversity performance
Short term disability
Paid paternity
Paid maternity
Paid adoptive
About the company
Industry: Technology: Consumer Internet
As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.
Why you should apply for a job with TikTok:
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
© 2022 Fairygodboss. All rights reserved.