Regional High Harm Policy Analyst, DACH - Trust & Safety

ate about user safety, wake up excited to make an impact on millions of people's lives, and switch readily from thinking strategically about market challenges to managing tactical enforcement decisions. Your background and professional expertise are grounded in areas related to internet policy and user safety. You also have experience bringing out the best in your colleagues and fostering a collaborative working style in a fast-paced and dynamic environment. You will work closely with a variety of internal partners, including other members of the Trust & Safety, Product, and Cross-functional stakeholders.

What will I be doing?

• Design policy enforcement strategies that meet DACH market needs and mitigate safety risks on the platform.
• Drive strong policy guidance through data driven insights that capture the evolving nature of how harms manifest on our platform, as well as user perception and feedback.
• Provide both proactive and reactive policy support in escalation and crisis settings, and collaborate with a diverse set of stakeholders.
• Maintain the accuracy and integrity of policy documents.

Note: This role can be based in Dublin or London

Qualifications

Minimum Qualifications:

• 1-2 years of experience working in the technology industry, specifically working on content review, operations, and policy enforcement
• Strong analytical skills with the ability to conduct deep dives into policy enforcement data, moderation quality metrics, and user feedback trends.
• Excellent communication skills, with the ability to communicate policy rationale and decisions succinctly with stakeholders.
• Deep understanding of the German, Austrian and Swiss markets, including cultural context, user behavior, and emerging industry trends.
• Fluency in German and English as the role will be covering the DACH region

Preferred Qualifications:

• Familiarity with policy enforcement guidance and iteration in both machine and human moderation scenarios.