Regional Marketing Operations Manager, SMB Marketing

results you will bring to the table have been proven in your contributions to world-class marketing initiatives. Above all, you have a passion for TikTok and are full of ideas that will help propel the platform into the future.

About the Role
The ideal candidate will optimize processes and enhance efficiency of the global marketing team. They will also scale marketing operations best practices to improve the execution and performance of marketing campaigns. They will serve as the ear of their region, understanding regional nuances, and balancing a regional vs. global approach to ensure alignment with overall business objectives.

Responsibilities

• Budget Management & Tracking

• Oversee budget management for regional marketing activities

• Serve as the regional primary point of contact for the Finance team and partner with them and Marketing Analyst to provide strategic insights on budget, ROI and expenses trends

• Manage invoice processing and approvals for third-party suppliers and agencies

• Track and reconcile budgets, ensuring accurate forecasting and financial reporting

• Review, allocate, and manage budgets for marketing campaigns with regional leads, ensuring cost efficiency, effective resource utilization, and alignment with strategic objectives.

• Marketing Technology Stack Management

• Assess, implement, and manage marketing technology platforms, including CRM and email marketing tools which will benefit the global marketing team

• Train regional marketing managers on MarTech tools, driving adoption and maximizing platform benefits

• Procurement & Legal Compliance

• Manage third-party contracts, ensuring alignment with company policies

• Serve as the point of contact for SOW, MSA, and contract reviews in collaboration with our Legal team

• Lead Operations & Management

• Oversee lead ingestion and assignment processes for their region, ensuring seamless lead flow

• Optimize lead management strategies to improve marketing and sales alignment

• Collaboration & Knowledge Sharing

• Act as the connective tissue between the Global Marketing Enablement team and their regional Marketing team, ensuring seamless collaboration and alignment across initiatives

• Implement a "Hub and Spoke" model to facilitate knowledge sharing and strategic execution between the global team and regional marketing teams. Enable, collaborate and share learnings with regional counterparts to achieve true global success

• Drive strategic opportunities, pilot roadmap initiatives, and lead special projects as needed to support broader business objectives

What We Value in this Role (Aligned to our ByteStyles)

• Aim for the Highest: a blend of strategic thinking and execution who can wear multiple hats and get things done. Insist on high standards and don't just get the job done, execute with excellence. Take calculated risks for bigger gains, with a focus on return on investment.
• Always Day One: maintain an entrepreneurial mindset, continuously pioneering and innovating rather than relying on past achievements or existing resources. Stay agile, simplifying processes to drive efficiency while remaining open, humble, and resistant to complacency.
• Champion diversity and inclusion: as this role is very cross-functional, this person should be ready to pro-actively share ideas and keep regional marketing informed, and do great things through collaboration and teamwork.

Qualifications

Minimum Qualifications

• Minimum 5 years of experience in a marketing operations role
• Demonstrated success in streamlining workflows, implementing automation, and improving cross-functional collaboration to enhance marketing efficiency
• Expert written and verbal communicator, with the ability to articulate abstract concepts
• Ability to identify opportunities, develop project scope and independently lead ideation and execution
• Ability to balance global and regional responsibilities, align stakeholders, and drive marketing operations initiatives in a complex, fast-paced environment

Preferred Qualifications

• Experience of working within a global team
• Experience at a startup or in an entrepreneurial environment in the tech industry