Regional Workplace Services Leader, AMS

TikTok

New York, NY

Why you should apply for a job to TikTok:

5/5 in overall job satisfaction

4/5 in supportive management

Ratings are based on anonymous reviews by Fairygodboss members.

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

#A252934

Position summary

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. Team Introduction: The Administration Department takes the lead in developing an exceptional workplace experience across regional offices. They drive workplace strategy, optimize performance, and enhance productivity and cost-efficiency. Through innovative programs and initiatives, they create a unique and user-centric workplace journey. They collaborate with cross-functional teams to maximize space utilization and efficiency for all workplace users, including hybrid and remote setups. The team also oversees essential services and continuously evolves its approach to elevate the company culture and foster a vibrant work environment. Responsibilities: • Lead and develop the overall workplace experience inclusive of the office, internal and vendor team(s) - including suppliers, SLAs, KPIs and contract negotiations across the regional(s) office portfolio. • Create and drive the workplace strategy, business development and productivity plans with key global and business unit regional leaders; operationalizing it across the business units and sub-departments to create an aligned regional experience. • Innovate and drive workplace optimization programs to enhance performance, productivity, cost and innovation across the organization. • Develop global and regional programs independently and with COEs to enhance the workplace experience (inclusive of facilities, events, digitization, hospitality programs, etc). • Assess risks/gaps and implement regional/global proactive solutions, policies and guidelines to support a unique and great workplace experience. • Complex regional and global project management (including governance) across large/small scale projects (e.g., office moves, return to the office, internal programs, regional events, etc). • Create & elevate the company culture through community experiences and well-being initiatives (e.g., gifting, events, well-being facilities, etc). • Partner with cross-function teams to enhance space utilization, efficiency & productivity supporting the return to office, hybrid, remote and in-office cohesive experiences for all workplace users. • Create, apply and evolve a 'user first experience' mentality by creating and embedding the workplace journey - continuously improving and elevating leading-edge services. • Plan, execute, forecast and monitor spend & productivity efficiencies. • Support where needed in overseeing food, hard/soft and other workplace services independently and in collaboration with other teams. • Substantial leadership experience supporting workplace strategy, programs and operations • Strong team leadership, development, business partner and stakeholder management skills • Holistic workplace, office management, community, events and facilities experience • Business strategy and development plans evidenced with success • Productivity and risk management experience • Contractor/vendor and finance/budget/P&L management • Complex/routine global program and project management • Strong ownership, data and insight skills; - integrates and applies strategic and operational thinking in daily practices and projects • Excellent communication, interpersonal & presentation skills (oral and written) • Experience or potential to act at the regional level to influence and drive decisions & programs • Excellent judgment, decision-making & influencing skills, particularly in complex situations • Innovative and solution-focused. Identifies business opportunities that enhance productivity and overall operations TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected] The base salary range for this position in the selected city is $100800 - $240000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees: We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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What are TikTok perks and benefits

Lactation facilities

Fertility

Unconscious bias training

Networking

Succession planning

Diversity recruiting

Diversity performance

Short term disability

Paid paternity

Paid maternity

Paid adoptive

About the company