Regulatory Response Analyst, Trust & Safety (Thai Speaking)
Singapore
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
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Position summary
trends, systems and data to develop improvements to the overall incident processes and drive improvements across process, policy and product;
- You will be expected to lead cross-functional post-mortems for major incidents and produce actionable insights;
- Be comfortable, methodical and resilient;
- Be flexible with global working hours and operate on certain weekends, on a rotation-basis.
Qualifications
Minimum Qualifications
- Bachelor's degree or above
- 3+ years experience in Trust & Safety Operations or Incident, Risk or Crisis Management roles
- Ability to work effectively under pressure, strong interpersonal and communication skills to engage with different teams
- High oral and written proficiency in Thai is required as this role will cover Thai-speaking markets
- Good project management skills, with a proven record of driving change from conception to execution
- Knowledge of social media challenges and sensitivity to safety or regulatory issues
Preferred Qualifications
- Previous experience working in a Trust & Safety environment, incident management or risk management would be advantageous, especially within the APAC markets
- Quantitative data analytics/SQL skills, a data driven mindset
- Strong stakeholder management skills
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.