Safety Labeling Quality Assurance - Dutch

TikTok

4.5

(6)

Dublin, Ireland

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #JPLEV

    Position summary

    us.

    Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

    Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

    Our QA team performs a critical function that supports our efforts to address objectionable or disturbing content. Content QA interacts with includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
    It is possible that this role will be exposed to harmful content on a daily basis.

    Responsibilities

    • Perform daily audit on internal system;
    • Provide analysis of errors and feedback to respective team;
    • Work with training team to align policy understanding of QA and labelers;
    • Provide support on Policy/Quality related questions on ad-hoc basis;
    • Responsible in guiding new joiners in order to achieve ramp up target;
    • Work closely with Safety Specialist in order to provide feedback on quality;
    • Identify potential errors in policy and correct them in time;
    • Conduct quality meeting with the team to analyze errors;
    • Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

    Qualifications

    Minimum Qualifications

    • Minimum 1 year working experience as Quality Assurance Analyst;
    • Strong attention to details and ability to work independently;
    • Fluent in Dutch is required as the role requires communication with Dutch markets, fluent English is also required as it is the working language;
    • Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
    • Your resilience and commitment to self-care to manage the emotional demands of the role.

    Preferred Qualifications

    • Bachelor's Degree or equivalent education/experience, advanced degree is preferred;
    • Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;
      -Possesses good interpersonal skills;

    Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.