Search Event Product Operations - Indonesia

TikTok

4.5

(6)

Jakarta, Indonesia

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A80692

    Position summary

    ion to remove harmful content quickly and often before it reaches our general community.

    To eliminate any doubt, this role involves reading, viewing, listening, and examining user-generated content to ensure they comply with community guidelines. Content includes images, videos, and text related to everyday life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

    What will I be doing?

    • Responsible for undertaking search-side campaigns proposed by different projects; improving the user's search experience for such activities in search and expanding the user's search demand for content.
    • Optimize cooperation standards and strategies based on different types of activities in certain regions.
    • Dig into the demands of each type of content in different regions and explore ways to improve search-related metrics.
    • Conduct basic surveys or analyses on specific data to assess performance and expression.
    • Find potential opportunities and risks through daily work and suggest improvement.
    • Additional compatible and related responsibilities which are not necessarily listed above.
    • Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, and adult & sexual content.
    • Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
    • Your resilience and commitment to self-care to manage the emotional demands of the role.

    Qualifications

    What should I bring with me?

    • Bachelor's degree or above.
    • Fluent Bahasa Indonesia and English are required as it is the working language.
    • Knowledge about search engines, TikTok, and familiarity with similar apps are preferred. Candidates with at least two years of experience in the IT industry would be favored.
    • Familiar with common software and the SOP of events online in social apps.
    • Have a great sense of data analysis, especially for complicated business matrices.
    • Has an in-depth understanding of local culture and familiarity with the local users' habits.
    • Has brilliant judgment when encountering unsure cases and feedback timely and adequately.

    Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

    We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.