Seller Experience Project Intern (TikTok Shop - Home and Living) 2025 Start (BS/MS)

our platform's success. You will collaborate closely with Operations, GNE, Product, and various XFN teams, contributing to strategic solution development and impactful implementation.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities

• Strategic Solution Development: Prioritize key issues and create and deliver systematic, actionable solutions to improve seller experience. Collaborate closely with XFN teams as sparring partners to ensure cohesive and effective implementation (e.g., for onboarding, listing, violation and appeal).
• Project Management: Drive and manage the progress of key projects in collaboration with GNE, Product and other XFN teams, ensuring successful implementation.
• Seller Experience Research: Design, implement, and continually refine methodologies to conduct seller experience research to identify and address key blockers and pain points in the seller experience.
• Data Analysis & Metrics Tracking: Monitor, analyze, and interpret key metrics related to seller experience. Use data-driven insights to recommend and implement actionable improvements.
• Review & Communication: Facilitate preparation of key review meetings and communication to project sponsors to ensure transparency and support decision making.

Qualifications

Minimum Qualifications:

• Strong strategic thinking to prioritize key issues and to break down the issues for solutions.
• Strong analytical skills with the ability to translate data into actionable insights.
• Experience in project management, preferably in a cross-functional setting.
• Excellent communication skills for effective collaboration with diverse teams.

Preferred Qualifications:

• Experience working on seller experience / GNE related topics.
• Proficiency in seller research methodologies.
• Ability to thrive in a fast-paced, dynamic work environment.
• Working on site in London with XFN teams preferred.