Senior Strategy Product Manager, Governance & Experience - Local Services (Singapore)

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities

1. Build up the governance strategy structure for Local Services, with a focus on content & listing governance strategy.
2. Provide excellent user experience by building up various c-end products, such as violation centers and education centers, to drive better performance for creators and merchants on Local Services.
3. Effective collaboration with internal teams such as algorithms, RD, and operations, to optimise the governance strategy process and improve strategy efficiency and quality.

Qualifications

Minimum Qualifications:

1. Bachelor's degree or above, with minimally 5 years of local service/e-commerce industry related product experience, and at least 3 years of product strategy experience
2. Excellent written and verbal communication skills in English.
3. Strong data analysis skills, sensitive to data, and able to deep dive data to identify opportunities and problems.

Preferred Qualifications:

1. Good product structure sense and a global perspective.
2. Strong collaboration skills, empathy, and patience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.