Site Reliability Engineer (Component Platform) - TikTok Shop

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7558788113117219080

    Position summary

    , large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok Shop's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

    Responsibilities:

    • Provide component stability solutions tailored to real-world business scenarios for TikTok Shop, based on collaboration mechanisms across teams, time zones, and regions.
    • Continuously build component metadata and observability capabilities, and improve multi-dimensional observability solutions.
    • Develop platform-based, data visualisation, and automated monitoring processes to enhance the efficiency of component operations and maintenance for TikTok Shop platforms.
    • Gain deep understanding of e-commerce business to enable risk awareness and governance of components.
    • Continuously follow up on the management and optimisation of components in international e-commerce.

    Qualifications

    Minimum Qualifications:

    • Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
    • Candidate should have at least 5 years of experience in one or more programming languages (such as Java, C++, Go), or scripting experience with Shell/Python.
    • Familiar with component O&M (Operations and Maintenance) processes, and knowledgeable about trends in foundational component technologies.
    • Familiar with the architecture of storage and computing components such as MySQL, Redis, MQ, RocksDB, MongoDB, Kubernetes (K8s), Docker, and service mesh technologies.
    • Expertise in operating, deploying, and ensuring the high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.
    • Strong sense of responsibility, proactive team spirit, and excellent analytical and problem-solving skills.

    Preferred Qualifications

    • 3+ years of experience in component O&M or platform development.
    • Experience in e-commerce and cloud computing.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.