SMB Agency Partner Manager - Nordic Market

TikTok

5

Dublin, Ireland

Why you should apply for a job to TikTok:

  • 5/5 in overall job satisfaction

  • 4/5 in supportive management

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

  • #V3220

    Position summary

    About TikTok: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us: At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small. Responsibilities: - Set up and enhance long term successful win-win partnerships with existing media/digital agencies: support their long term growth - Establish and maintain both C-Level & tactical relationships with agencies, ensuring TikTok is a top partner to them - Leverage insights, data, benchmarks to lead strategic conversations and support the agencies and their clients' growth - Develop strategies to improve media agencies performance, including: - Consulting on media/digital agencies’ scale up - Providing creative insights and best practices - Providing guidance and expertise regarding budgets and revenue targets - Manage media agencies at scale; monitoring the partner's performance through tools and timely communication with clients - Be a point of contact to agencies, supporting them in their future growth and onboarding new clients - Using both experience and insights to reactively troubleshoot any existing challenges, as well as proactively planning for any potential future challenges to growth - Gather insights from client interaction, and effectively represent your agencies and their clients needs to internal cross-functional stakeholders (Ads Review, Finance, Product etc.) to ensure excellent customer experience. - Work across multiple teams including Sales, Product and Marketing and contribute to develop the agency business on a broader scale by being the voice of agencies in internal conversations Qualifications - Fluent in English and Swedish. You will be part of our Nordics team working with Swedish speaking clients across the Nordic region. - 2-7 years experience and knowledge of the digital marketing landscape of the Nordic market - Previous experience working closely with agencies, resellers, consulting businesses is not strictly required but it will be regarded as a plus - Sharp client focus and motivated by thriving customer success - Problem solver capable of navigate ambiguity and proactively provide effective solutions to customer needs - Strong attention to detail and a proven ability to balance priorities and meet deadlines - Sound analytical skills - Experience working with revenue targets in a fast paced, client facing environment. - A genuine passion for consultative selling, strategy and seeing your impact through the growth of a book of business TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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    What are TikTok perks and benefits

    Lactation facilities

    Fertility

    Unconscious bias training

    Networking

    Succession planning

    Diversity recruiting

    Diversity performance

    Short term disability

    Paid paternity

    Paid maternity

    Paid adoptive

    About the company

    Industry: Technology: Consumer Internet

    As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.

    Why you should apply for a job to TikTok:

  • 5/5 in overall job satisfaction

  • 4/5 in supportive management

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.