SMB Business Operations Manager - Global Business Solutions-- Dublin

effective communication across various functions and regions, and continuously enhance business solutions for global clients.

Responsibilities:
Building collaboration across SMB EMEA:

• Create and maintain forums for key reporting and engagement, including managing documentation, schedules, coordinating meetings. This extends to assisting with budgeting and financial tracking, with a goal to optimize team/management alignment.
• Facilitates clear communication channels between stakeholders to ensure alignment of goals, expectations, and activities throughout a project lifecycle. This includes regular status updates, progress reports, and meetings with key stakeholders.
• Develops and leads initiatives to foster collaboration and engagement across a multi-country sales team, with the goal of creating opportunities for recognition and cross-team interaction, all in alignment with the broader SMB EMEA mission and vision.
• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Business strategies impacting growth priorities:

• Build and demonstrate a proficient understanding of the SMB EMEA Sales business and larger SMB ecosystem to influence key priorities and workstreams.
• Owns or represents EMEA-specific business opportunities or gaps that require continuous project monitoring, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization

Qualifications

Minimum Qualifications:

• Relevant project or program management, operations or a related field
• Experience in working with Senior Business Leaders and ability to build strong relations with cross functional partners in a multi-faceted organisation
• Experience in designing and facilitating complex, multi-faceted projects spanning across different teams, across countries, preferably in a global or multinational environment
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting with the ability to capture data, draw conclusions and clearly articulate trends, insights and recommendations to senior leadership

Preferred Qualifications:

• Proven expertise working within the advertising space and knowledge of self-serve platform sales motions
• Proven expertise in project management methodologies and tools
• Proven ability to work in a fast paced and ambiguous environment
• Proven experience working with Go-To-Market, Strategy & Operations functions is desired
• Proficient in data analysis, calculations and presenting insights with clear outcomes
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity
• Strong understanding of business functions within large organisations and ability to navigate through complex and ambiguous organisations