Special Project Intern (TikTok Shop User Product & Experience)- 2026 Start (BS/MS)
Kuala Lumpur, Malaysia
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
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Position summary
pass resume screening will be invited to participate in TikTok's technical online assessment.
The User Product & Experience team's main focus is creating and implementing strategies that enhance the overall customer journey. We focus on strategic planning & initiatives that address customer pain points, improve satisfaction, & driving continuous improvements that aligns with the company's goals and values.
- Organize and support coordination of cross-departmental resources to define and support business growth activities.
- Collaborate with our teams in Southeast Asia to conduct external analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations.
- Support evaluation of proposals & initiatives of project owners, and category managers to ensure necessary budget, returns requirements, and business rationales are met
- Support on project planning, reporting, and promotion. This includes but is not limited to promoting projects, monitoring project progress, managing targets and budgets, controlling budget progress, and reviewing project results. Projects are subject to business requirements.
- Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
Qualifications
Minimum Qualifications
- Strong analytical skills, with attention to detail, affinity with numbers, logical and problem solving skills and data-driven thinking with the capability of distilling information for insights & actions, expert on Excel.
- BS/MS degree in business and/or marketing related fields
Preferred Qualifications
- Having project management and stakeholder management skills, with experience in driving complex, cross-functional collaborations is strongly preferred.
- Eager to learn and always up to take on new challenges. Experience in fast-changing working environments is strongly preferred.
- Open to flexible working arrangement outside of regular working hours per business requirements, and open to business travels.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at [email protected]
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.