Technical Writer

TikTok

Mountain View, CA

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

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Position summary

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok enables everyone to be a creator, and encourages users to share their passion and creative expression through their videos. We're looking for an experienced technical writer to work with our Tools, Interactive Engineering, Multimedia, SDK, Product Management, and Marketing teams to create best-in-class technical documentation for designers and developers so they can build using TikTok creation tools. You'll be able to grasp complex concepts and translate them into concise, easy-to-understand tutorials, guides, release notes, and other documentation and learning resources. As an experienced technical writer, your portfolio includes writing samples with examples of how you conveyed complex technical information to both experienced and new users. Responsibilities - Plan, write, and manage technical and process documentation and learning resources - Proofread and edit content written by others to ensure completeness, accuracy, and clarity - Define general best practices and style guidelines for consistency - Define new documentation processes and iterate on current workflows for efficiency - Respond to requests for updated content for top issues or new launches - Update content on the website for new releases and iterations - Attend demos and meetings to stay informed on functionality enhancements and modifications - Gather feedback from the designer and developer community to iterate on content - Deliver results in a dynamic work environment with limited supervision Minimum qualifications: - 1+ years of experience authoring technical documentation required - BS/BA in Technical Communication, English, Instructional Design, a related field, or equivalent experience - Self-starter who can manage multiple projects in a fast-paced environment and still pay attention to the details - Technical writing portfolio including, but not limited to: user guides and tutorials, release notes, software or hardware documentation, style guidelines Preferred qualifications: - Basic knowledge of HTML/CSS/Markdown language - Experience working on a global product with international partners in different time zones - Experience in a design or software development environment - Knowledge of mobile platforms (such as Android, iOS) and familiarity with desktop tools or game engines (such as Adobe, Unity) - Strong interest in working with new technology and software tools TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected]

What are TikTok perks and benefits

Lactation facilities

Fertility

Unconscious bias training

Networking

Succession planning

Diversity recruiting

Diversity performance

Short term disability

Paid paternity

Paid maternity

Paid adoptive

About the company

TikTok

Industry: Technology: Consumer Internet

As the leading destination for short-form mobile video, our platform helps people around the world become a part of a global community. In a world that feels more divided than ever, we are here to inspire creativity and bring joy. We do this by embracing change, thriving in ambiguity, and always looking for solutions.

Why you should apply for a job with TikTok:

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.