TikTok LIVE - Emerging Creator Operations Manager - London

.

The LIVE Operations team is obsessed with everything to do with TikTok LIVE. Our focus is to continually champion and optimize TikTok LIVE through working with creators to ensure a creative, fun and safe space for all of our users.

The LIVE Operations team is looking for an enthusiastic Beginner Creator Operations Manager to help us grow the next generation of Top LIVE Creators. In this role, you will be working to incentivise through 1:many education, campaigns and promotions, un-managed, beginner creators with the hopes of growing them into consistent and monetising creators.

This role requires someone who can be a structured project manager, excellent communicator, master executor, and great data analyst, as you will have to constantly measure success in order to iterate your strategies.

Responsibilities:

• In collaboration with our Strategy team, create and deploy the strategy to mobilise Emerging Creators in [UK/DE] in order to meet Emerging Revenue & Growth targets.
• Define strategies & operation actions for different creator layers (not going LIVE, have gone LIVE recently, very low income, mid income, etc). Monitor overall revenue growth, and meet monthly targets. Monitor and maintain data structure for the different layers.
• Coordinate creation & deployment video ads to promote going LIVE against defined layers. Plan, write copy and deploy in-app push notifications to increase Go LIVE rate & monetisation.
• Create educational plans for Emerging creators. Decide on education types (text, video, webinar, email), create a monthly schedule, and deploy.
• Build a Emerging Creators Community, decide on the best channel, and be the 'face' of the Community.
• Create, configure and launch Emerging Campaigns (Competitions) with rewards. Customise campaigns to defined Emerging layers, monitor their effectiveness, tailor campaign tasks and gameplay. Localise campaigns to country's cultural moments.
• Collaborate with Strategy, Product and Marketing to deploy all above activities.

Qualifications

Minimum Qualifications:

• 4+ years of working experience in Strategy/Growth/Education/Creator Management roles, preferably on a Tech or Content Platform.
• Strong project management and organisation skills.
• Comfortable reading & manipulating data on a daily basis. Able to generate hypothesis from data, and continuously iterate approach.
• Excellent verbal and written English language skills

Preferred Qualifications:

• Proven ability to adapt well to a startup environment, juggle multiple tasks, and wear different hats.
• Understanding and previous experience working within livestream ecosystem and applications preferred.
• Bachelors degree

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.