TikTok LIVE - Global Content Quality Assurance Specialist - Japanese Speaking

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7347917033626388762

    Position summary

    serve.
    Join us.

    About the Team
    Our LIVE Traffic & Ecosystem team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

    The LIVE Traffic & Ecosystem team seeks a sharp Content Quality Assurance Specialist, covering the Japanese community market to help create a better space for content creators and users. You will review TikTok Live's content and enforce policy decisions related to content. You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. The successful applicant will come with a track record of communicating effectively and working with employees and leadership at all levels of the organization to assist in meeting business unit goals and objectives.

    Roles & Responsibilities
    Detailed responsibilities include:

    1. Responsible for monitoring international LIVE content quality to ensure first-class moderated content & Quality assurance.
    2. Thorough data analysis, summarise and feedback problems & handle necessary escalation and form a quality inspection report.
    3. Work closely with other departments to respond immediately to suitable operation needs.
    4. Participate in developing quality inspection standards and continuously optimise the process and system platform.

    Qualifications

    Minimum Qualifications:

    1. Bachelor's degree, along with two years of relevant experience in content moderation / trust & safety / content quality assurance.
    2. Proficiency in both English and Japanese is essential, as you will be required to review external Japanese language content.
    3. Proficiency with office software such as Excel, Word, etc.

    Preferred Qualifications:

    1. Proven experience in data processing and other data analysis capabilities
    2. Experience within technology or BPO sectors

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.