eration and maintenance process management.
- Resolution effects monitoring, and opportunities finding for continuous optimization.
- Collaborate with algorithm and product teams to enhance chatbot solving capability, including modeling and feature capabilities, and make chatbot more capable of issue resolving.
Qualifications
Minimum Qualifications:
- Bachelor's degree is required.
- Direct experience in automation
- Prompt Engineer experience, and understanding knowledge of large language models.
- Expertise in project design, data analysis, communication, driving results, and managing change.
- Strong problem-solving and issue-resolution skills, with the ability to work in a deadline-driven environment, attention to detail and the ability to multitask.
Preferred Qualifications:
- Experience in eCommerce marketplaces is a plus.
- Proven experience working in a global set up and across different timezones