TikTok Shop - Category Compliance Program Manager Graduate - 2024 Start (MBA)

TikTok

4.5

(6)

Seattle, WA

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A180631

    Position summary

    or talented individuals to join our team in 2024. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated.

    With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our E-commerce GnE team in the US, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users. We aim to deliver high quality products together with a unique customer experience via TikTok.

    Successful candidates must be able to commit to one of the following start dates below:

    1. January 15, 2024
    2. February 5, 2024
    3. March 4, 2024
    4. May 20, 2024
    5. June 10, 2024
    6. July 15, 2024
    7. August 12, 2024
      We will prioritize candidates who are able to commit to these start dates. Please state your availability and graduation date clearly in your resume.

    Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

    Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

    Responsibilities:

    • Responsible for policy assessment in the e-commerce platform industry category businesses, such as, Fashion, Furniture, Kitchen, Electronics, Appliances, Food and Beverages, Beauty and Personal Care, Collectibles, Pre-owned, Jewelry and other major product categories.
    • Lead project teams across commercial, compliance, operation and technical teams to define and scope the necessary strategy and workflows to be developed.
    • Work closely with other global Tik Tok Shop markets (e.g., UK, Singapore, Vietnam) policy and business teams for best practices, trends and ensure a global compliant business operation.
    • Develop control strategies and rules that align with business development to ensure the healthy growth of the business and selection, all the while protecting our customers.
    • Co-develop the necessary protections, guardrails, policies, enforcement and operations to enable specific selections to be listed and sold on TTS.
    • Build a comprehensive, accurate, objective indicator system and monitoring framework based on compliance goals and business models. Utilize this monitoring system to gain clear insights into the overall business and identify business issues.
    • Participate in the implementation of industry governance strategies. Optimize platform rules and product features based on feedback from all parties to enhance governance accuracy and efficiency.
    • Stay updated on changes in governance policies in competitive industries and adjust industry control plans in a timely manner according to business needs.
    • Give customers access to safe selection that was not previously available.
    • Conduct data analysis on category product, seller and customer trends for weekly/monthly meetings

    Qualifications

    • MBA degree preferred
    • 1-3 years of work experience working for well-known e-commerce platforms and vertical industry-related experience is highly preferred.
    • Work autonomously in a fast paced, highly demanding and ambiguous environment.
    • Strong data analysis skills and proficiency in using Excel.
    • Excellent logical reasoning skills, resource integration abilities, teamwork skills, communication skills, and the ability to handle pressure.
    • Strong sense of ownership and a results-oriented mindset.
    • Excellent communicator both written and verbal.
    • Track record of strong project delivery, negotiations and relationship management along with deep analytical acumen.
    • Ability to organize and lead cross-functional teams to achieving goals.
    • Having an in-depth knowledge of vertical / category products and mapping business strengths and customer needs to justify compliance, regulatory and operation investment to allow the selection to be sold and under what conditions/criteria.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected].

    By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

    Job Information

    [For Pay Transparency] Compensation Description (annually)

    The base salary range for this position in the selected city is $91200 - $143555 annually.

    Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

    Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

    We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

    Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

    We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.