TikTok Shop - Creator and Affiliate Strategic Operations

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About the Team
The mission of creator and affiliate team is to design and build products that help creators to promote merchandise to TikTok users. This includes creator platforms and tools, marketplaces, with product strategy that ultimately drives sales for merchants.

Responsibilities

• Proactively identify the needs and pain points in creators' sales experiences, and deliver clear business improvement recommendations. Collaborate with the e-commerce Product, Governance & Experience, and Market teams to reduce creator violations and enhance their sales experience.
• Explore and develop a new creator sales model from scratch. Design operational strategies to increase creators' willingness to share links outside the platform, enabling users to click through and complete purchases on TikTok.
• Improve internal and cross-team communication mechanisms. Identify key business issues and risks, break down critical steps, regularly analyze and review work projects, and align goals with key stakeholders to ensure successful project implementation.

Qualifications

Minimum Qualifications

• Minimum of a Bachelor's degree and at least 3 years of work experience.
• Sensitive to data with strong data analysis skills.
• Ability to work collaboratively across cross-functional teams.
• Excellent communication and interpersonal skills, with experience in project management, and a resilient team player.
• Adaptable and quick learner with strong structured thinking and a result-oriented mindset.

Preferred Qualifications

• Experience in the e-commerce industry, cross-border field, or relevant international experience is preferred.
• A deep understanding of the U.S. Creator ecosystem, with knowledge in creator sales or influencer marketing, is a plus.
• Knowledge of e-commerce governance, experience, and affiliate products is preferred.
  -Self-motivated with a proven track record in stakeholder management, strong problem-solving skills, and the ability to thrive in an ambiguous working environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $106400 - $191330 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.