TikTok Shop - Industry Solutions Expert (Fashion/Beauty Cross-border Logistics) - Fontana

enetration targets.

• Serve as the core logistics solutions contact, managing the full lifecycle from pre-sales to implementation, including bidding, onboarding, and post-launch profit/loss reviews. Coordinate internal teams (operations, product, procurement) to resolve issues like delays or quality problems, ensuring efficiency and customer experience. Be familiar with the operation of the warehouse; have experience and capabilities in planning & design as well as consumables packaging material management.
• Develop U.S. warehouse networks for industry-specific needs; partner with operations to build logistics systems, finalize SOPs, cost calculations, and product launches. Resolve operational issues to enhance onboarding experience, and drive ongoing solution optimization for better cost, timeliness, quality, and user experience.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, preferred in Logistics, International Trade, or Supply Chain Management.
• 5+ years in international logistics, with 3+ years in overseas warehouse solution design/implementation; proven deep service experience with apparel/beauty KA clients (cases required).
• Familiar with cross-border logistics, overseas warehouse operations, and systems.
• Proficiency in data analysis (Excel, BI tools) to support solution optimization with cost/timeliness insights.
• Strong project management skills, resilience, goal orientation, and collaboration abilities.

Preferred Qualification

• Experience with platform logistics or leading cross-border apparel/beauty brands.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $129600 - $259200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.