TikTok Shop - LiveOps Senior Manager - Japan
Japan
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7574399900964981045
Position summary
ators with explanations of live-commerce initiatives to enhance stream quality and drive growth.
- Collaborate with cross-functional teams-including Campaign, Affiliate, Product, Algorithm, Governance, and others-to coordinate information sharing and alignment, ensuring maximum impact of live-commerce strategies.
- Monitor key livestream KPIs (such as streaming hours, GMV, and viewership metrics), conduct basic analyses, identify issues and areas for improvement, and provide insights to the team.
- Participate in strategic initiatives and daily operational projects aimed at strengthening the seller/creator ecosystem, contributing to operational optimization and improved engagement.
Qualifications
Minimum Qualifications:
- Growth-orientated mindset, self-starter with strong communication skills who can manage strategic partner relationships
- Highly motivated to learn, responsible, and able to adapt flexibly in a fast-changing environment.
- Customer service orientation and experience working in a client-facing capacity
- Able to make decisions based on data interpretation and analysis.
- Strong interest in live streaming, social media, and the influencer ecosystem.
- Good written and oral proficiency in Japanese, medium written and read proficiency in English is required.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.