TikTok Shop - Product Manager, Seller and Category Solutions - Seattle

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About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

The Seller & Category Solutions product team is focused on providing end-to-end product solutions for categories on TikTok Shop. This team focuses on building innovative solutions for verticals such as beauty, fashion, home and living, etc to improve the customer and seller experience and drive revenue growth on TikTok Shop.

This product manager will be responsible for working with cross-functional partners across the e-commerce organization (business, policy, product, marketing, etc.) developing end-to-end product strategy and design, and executing on the product roadmap to deliver new innovations for both internal and external stakeholders.

Responsibilities

• Drive strategic, complex projects independently, working across multiple global product domains to define product design, strategy, and roadmap, setting performance metrics, and working with cross-functional product and engineering teams on implementation and successful launch.
• Work with business stakeholders to identify pain points and growth opportunities, analyze financial impact, and validate product solution design recommendations.
• Own the end-to-end product strategy and solution design. Prepare detailed product requirement documents in collaboration with internal domain product managers on product design, development, launch, and post-launch issue resolution and growth.
• Work with Product Marketing to develop comprehensive GTM strategies that address the unique needs of a complex feature launch to ensure successful communication to our sellers and customers.
• Drive continuous product solution innovation with deep industry, customer, competitive, and data-driven insights. Lead innovation for TikTok commerce solution.

Qualifications

Minimum Qualifications

• A minimum of 5 years' experience in product management in the e-commerce industry. Experience in fashion, beauty, home & living, food & beverage or consumer electronics categories is a plus.
• Excellent communication, organizational, and analytical skills, with a proven ability to work cross-functionally in a collaborative setting on large, complex projects.
• Proven track record of delivering results in a fast-paced environment and driving innovation on behalf of internal and external stakeholders.
• Strong analytical skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution.
• Excellent communication skills and ability to communicate technical concepts to non-technical stakeholder audiences
• Ability to both think big and dive deep. Strong bias for action to deliver solid business results.
• A growth mindset with strong commitment to continuous learning.

Preferred Qualifications

• Bachelor's degree in a related field.
• E-commerce technical background is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $199500 - $393300 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.