TikTok Shop - Senior Data Analyst, Operations

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The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the Team
The Data Science team is a global, full-stack data team that plays an important role in empowering and driving the growth of TikTok Shop. Through impactful data insights and data products, the team focuses on areas such as metrics development, product, operation, algorithm improvement, data infrastructure, and data product development. The team enables informed decision-making and helps optimize the performance and effectiveness of TikTok Shop.

As a Senior Data Analyst focusing, you will have the opportunity to collaborate closely with a variety of teams within the commerce business, including product, operation, marketing, and other teams. You will be able to leverage your data analytical expertise and strong business acumen to accelerate the growth of commerce business.

Responsibilities

• Responsible for data analysis of e-commerce operation strategy including Merchant Strategy, Creator Strategy, Business performance and reporting;
• Design monitoring systems independently to reflect any changes of business in time.
• Cooperate with Ops team to set strategy, e.g. finding potential creators, measuring LTV of users, figuring out the growth strategy of merchants, etc.;
• Follow up the data analysis of regional operation teams in several overseas markets, support the operation effect and give follow-up optimization suggestions;
• Cooperate with PM / Ops team / R&D, promote the implementation of optimization scheme, and bring about the actual improvement and growth of the business.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above, majoring in statistics or data science is preferred;
• At least 3 years of working experience in data analysis and/or science
• Proficient in SQL and Tableau and/or other relevant languages.
• Experience operating in an analytical role involving within an e-commerce or similar environment.
• Self-driven, ability to learn new information quickly and adapt into ways of working with global staff in a diverse and cross-functional environment.

Preferred Qualifications:

• Familiarity with common statistical methods and applications (A/B testing, probability, regression)
• Experience with Python or R.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.