70181-LP Customer Service Associate

TJX Companies

3.5

(20)

Redmond, WA

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBAL2229484EXTERNALENGLOBAL

    Position summary

    short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

    Opportunity: Contribute To The Growth Of Your Career.

    Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

    • Provides timely, courteous and knowledgeable service to customers

    • Engages customers, providing support and creating a positive shopping environment

    • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

    • Observes accurate checkout procedures for customers and Associates

    • Communicates shrink-related concerns to Store Management and Loss Prevention

    • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

    • Coordinates and completes shrink-related activities in partnership with Store Management

    • Supports and participates in store shrink reduction goals and programs

    • Promotes a culture of honesty and integrity; maintains confidentiality

    • Encourages Associate use of shrink reduction resources

    • Promotes safety awareness and supports maintenance of a risk-free environment

    • Follows through on commitments; accomplishes goals with minimum supervision

    • Adheres to all labor laws, policies, and procedures

    • Performs other duties as assigned

    Who We Are Looking For: You!

    • Excellent communication skills and good judgment

    • Ability to respond appropriately to changes in direction or unexpected situations

    • Standout colleague, working effectively with peers and supervisors to accomplish tasks

    • Able to work a flexible schedule to support business needs

    • 0-2 years retail or security experience

    Benefits offered to all Associates include: Associate discount;Employee Assistance Program(EAP);smoking cessation support;paid sick time;bereavement leave;child care discounts;pet insurance;credit union;cell phone discounts;and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k);medical;dental;vision;health savings account;health care flexible spending account;life insurance;short and long term disability coverage;AD&D;paid parental leave;paid holidays/vacation time/personal days;group auto/home/renters insurance discounts;scholarship program;and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

    The hiring range within this store is $15.74 to $16.40 per hour. The full range of the position is $15.74 to $21.10 per hour.

    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    Store Hourly Associates:

    Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives