Customer Experience Coordinator

TJX Companies

3.5

(20)

Las Vegas, NV

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBAL2256449EXTERNALENGLOBAL

    Position summary

    d maintaining a clean and organized store. Role models outstanding customer service.

    • Creates a positive internal and external customer experience

    • Promotes a culture of honesty and integrity; maintains confidentiality

    • Takes an active role in training and mentoring Associates on front end principles

    • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

    • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

    • Addresses customer concerns and issues promptly, ensuring a positive customer experience

    • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed

    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates

    • Provides and accepts recognition and constructive feedback

    • Partners with Management on Associate training needs to increase effectiveness

    • Ensures adherence to all labor laws, policies, and procedures

    • Promotes credit and loyalty programs

    • Supports and participates in store shrink reduction goals and programs

    • Promotes safety awareness and maintains a safe environment

    • Other duties as assigned

    Who We Are Looking For: You!

    • Available to work flexible schedule, including nights and weekends

    • Strong understanding of merchandising techniques

    • Capable of multi-tasking

    • Strong communication and organizational skills with attention to detail

    • Able to respond appropriately to changes in direction or unexpected situations

    • Team player, working effectively with peers and supervisors

    • Able to train others

    • 1 year retail and 6 months of leadership experience

    Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    This position has a starting pay range of $13.00 to $13.50 per hour.
    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

    We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here.

    We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Posting Notes: 6677 Las Vegas Blvd S Las Vegas NV 89119

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives