District Manager, Vancouver

Annette discovered PURPOSE working at TJX

Annette comes into work every day inspired by our mission and eager to contribute to it. What do you want to add while you're here?

What you’ll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Benefits that take effect your first day
• Dedicated training and on-the-job resources to enhance your development
• Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
• Tuition reimbursement to support your career progression
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistant Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Accountable for providing strategic direction and leading Store Management teams of assigned District to achieve financial plan targets, including but not limited to budget/P&L management, sales growth, merchandising, operational standards, expense and shrink
• Responsible for overseeing District financial budgets including P&L, payroll and productivity and developing/implementing strategies to address KPI results and improve programs such as to Pillars, FOOP, D2F, IBI, MKD and Service in partnership with Regional and Store Operations teams
• Support implementation customer experience strategy to enhance the internal and external customer experience with Store Management teams
• Provides leadership support to identify/communicate trends, issues, concerns and opportunities involving new store openings, renovations, relocations and COPP initiatives; support Store Management teams to ensure requests are processed and communicated between impacted business groups
• Support roll out of Store Operations initiatives (store systems, FOOP improvement, procedures) and pilot programs with Store Management teams
• Responsible for organizing and overseeing Store Management teams, providing direction and guidance on Regional and District activities and projects; reviews performance and provides feedback, coaches/mentors, trains and develops teams; is a resource to answer questions and discuss best practices
• Develops and maintains partnerships with Regional Leadership / Management and Regional HR teams to identify and understand current and future hiring needs; support growth of talent pipeline at all Store levels; provides input on succession plans to meet future needs of District includes ensuring each Associate has a development plan that supports their growth and career aspirations
• Demonstrates and communicates company values, leadership competencies, cultural factors and code of conduct
• Provides leadership and participates on annual and special projects / committees as needed

What you’ll need

To begin your career with us, you’ll have:

• Minimum high school education, post-secondary education in Business Management or related preferred

• Five (5) years progressive management experience in Retail, preferably off-price, with experience in operations, customer service, merchandising, people management, health and safety and loss prevention

• Must have valid Drivers’ License and reliable vehicle; willing to travel to Stores within designated District

• Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching ; with ability to influence business partners to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor;  in Quebec bilingual fluency in English and French is required

• Strong and demonstrated leadership skills, with the ability to act as a collaborative partner with senior management, to positively influence management and staff to act in the best interest of the Company

• Demonstrated strategic and critical thinking skills; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization; plan, analyses planning, utilizing tools and reports to make business recommendations

• Excellent problem solving skills including analysis of information (i.e. identifying requirements; describing of problems.); develop recommendations with cost implications to effectively resolve issues and implement solutions in fast paced changing store environment

• Solid project management skills including structured project methodology (i.e. determining needs, researching existing programs, etc.); preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control to launch and manage new initiatives and innovations

• Strong people management skills including coaching, providing advice and guidance to Associates in the resolution of problems; evaluating performance and providing feedback to team members

• Strong sense of confidentiality; requires discretion and thorough knowledge of the organization’s operations, procedures and policies

• Good computer skills including MS Office - Word, Excel, PowerPoint, PeopleSoft/Oracle an asset

Posting details

• Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to submitting an application. In order to be considered, please attach your completed Internal Candidate Endorsement Form to your application.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different? Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email [email protected]