Key Carrier Coordinator

TJX Companies

3.5

(20)

Lone Tree, CO

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBAL2308723EXTERNALENGLOBAL

    Position summary

    nal customer service.

    • Creates a positive internal and external customer experience

    • Promotes a culture of honesty and integrity; maintains confidentiality

    • Acts as Manager on Duty adhering to company policy and procedure

    • Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed

    • Addresses immediate customer service issues and provides appropriate coaching to Associates

    • Exercises discretion regarding customer service policies to satisfy customers

    • Maintains accurate Associate coverage in service areas for a positive customer experience

    • Ensures Associates adhere to all operational procedures

    • Ensures opening/closing procedures are executed according to company guidelines

    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates

    • Provides and accepts recognition and constructive feedback

    • Provides feedback, recognition and coaching to Associates

    • Partners with Management on Associate training needs to increase effectiveness

    • Ensures adherence to all labor laws, policies, and procedures

    • Promotes credit and loyalty programs

    • Supports and participates in shrink reduction goals and programs

    • Promotes safety awareness and maintains a safe environment

    • Other duties as assigned

    Who We Are Looking For: You!

    • Able to work a flexible schedule, including nights and weekends

    • Team player, working effectively with peers and supervisors

    • Able to respond appropriately to changes in direction or unexpected situations

    • Knowledge of company standard software, systems, and procedures

    • Knowledge of merchandise flow in stores

    • Proven problem solving skills

    • Able to effectively coach, delegate, and follow-up on multiple people/tasks

    • Able to act quickly under challenging circumstances

    • Capable of multi-tasking

    • Superior communication and organizational skills with attention to detail

    • 1 year retail, 6 months leadership experience

    Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    This position has a starting pay range of $17.00 to $17.50 per hour.
    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    Applicants with arrest or conviction records will be considered for employment.

    Applications for this position are always accepted.

    We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.
    Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

    Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives