Key Carrier Coordinator Full Time

TJX Companies

3.5

(20)

Ann Arbor, MI

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBAL2227954EXTERNALENGLOBAL

    Position summary

    ding nights and weekends.

    • Role models exceptional customer service

    • Creates a positive internal and external customer experience

    • Promotes a culture of honesty and integrity; maintains confidentiality

    • Acts as Manager on Duty in adherence with company policy and procedure

    • Ensures store team performs tasks and daily activities in accordance with store plan; prioritizes as needed

    • Addresses immediate customer service issues and provides appropriate coaching to Associates

    • Exercises discretion regarding customer service policies in order to satisfy customers

    • Maintains accurate Associate coverage in service areas for a positive customer experience

    • Ensures Associates adhere to all operational procedures

    • Ensures opening/closing procedures are executed in accordance with company guidelines

    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

    • Provides and accepts ongoing recognition and constructive feedback

    • Provides continuous feedback, recognition and coaching to Associates

    • Partners with Management on Associate training needs to increase effectiveness

    • Ensures adherence to all labor laws, policies, and procedures

    • Promotes credit and loyalty programs during customer interactions

    • Supports and participates in store shrink reduction goals and programs

    • Promotes safety awareness and supports maintenance of a risk-free environment

    • Performs other duties as assigned

    Who We Are Looking For: You!

    • Open availability, including nights and weekends

    • Flexible schedule to support business needs

    • Team player, working effectively with peers and supervisors to accomplish tasks

    • Ability to respond appropriately to changes in direction or unexpected situations

    • Knowledge of company standard software, systems, and procedures

    • Knowledge of merchandise flow in stores

    • Proven problem solving skills

    • Ability to effectively coach, delegate, and follow-up on multiple people/tasks

    • Works effectively with peers and supervisors to accomplish tasks

    • Ability to act quickly under challenging circumstances

    • Capable of balancing multiple tasks at one time

    • Strong organizational skills with attention to detail

    • Strong communication skills.

    • One year retail and 6 months of leadership experience

    This position has a starting pay range of $14.00 to $14.50 per hour.
    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    Benefits offered to all Associates include: Associate discount; Employee Assistance Program(EAP); smoking cessation support; paid sick time; bereavement leave; child care discounts; pet insurance; credit union; cell phone discounts; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k); medical; dental; vision; health savings account; health care flexible spending account; life insurance; short and long term disability coverage; AD&D; paid parental leave; paid holidays/vacation time/personal days; group auto/home/renters insurance discounts; scholarship program; and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

    Applications for this position are always accepted.

    We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.
    Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

    Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Posting Notes: Marshalls Store 0201 || 3675 Washtenaw Avenue || Ann Arbor || MI || 48104

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives